Privacy Policy | Investable

Investable Privacy Policy

EFFECTIVE DATE / Last Updated: 8/16/24

This Policy describes how Investable Inc. (“Investable”, “we”, “us” or “our”) collects and uses information about you. This Policy applies to the websites, applications, and services where it is posted, and we call these our “Services.” This Policy does not apply to third-party websites, applications, and services, even if they are linked to or accessible from our Services. If you have any questions or concerns about this Policy or our practices, please contact us at privacy@investable.io.

Information We Collect About YOU

Investable collects and stores some or all of the following categories of personal information about you, depending on how you interact with us through our Services:

Identifiers and contact information, including your name, mailing addresses, country and region information, phone numbers, and email addresses. We also collect business contact information, including a name, title, role, biographical information, links to online music channels, and links to corporate or professional websites.
Audio, visual, or similar information, including music, digital content, and photos submitted or sent through a Service.
Device, Internet, or other network activity information, including an IP address, device identifiers, cookie and session identifiers, and information about the device type, platform, operating system, and browser you are using. We look at what site you came from and what site you visit when you leave our Service. We also look at how you use our Service, including how often and when you visit, how much time you spend using the Service, the areas of our Service you use the most, the pages you visit, the content you view, and your language preferences. If you use an app-based Service, we may collect additional information about where you downloaded the app, how you interact with it, and how you use it.
Location information, including your general location, using your ZIP code and IP address. We use this information for location-based services and advertising.
Other information you submit or send, including information you provide when you contact us, request access, complete a survey, or ask us for information about specific Services or offerings. We may get information about your streaming history, playlists, and songs you listen to if you connect your Spotify account.
Inferences we may draw about you, such as your interests, your preferences, and your characteristics using the pieces of personal information collected about you.

How We COLLECT INFORMATION ABOUT YOU

We collect each of the categories of information described above from the following sources, depending on how you interact with us and the Services you use:

We collect information directly from you. We collect information directly from you to provide Services to you.
We collect information from you and your devices passively. We use tracking tools like browser cookies, web beacons, pixels, SDKs, and tags. We do this when you interact with our Services, our ads, and emails that we send to you. We collect information about users over time and across sites when you use our Services. We may have third parties collect information this way. For example, we use Google Analytics. Learn more about these tools and how you can control them in the “Your Choices” section, below.
We receive information about you from other companies. For example, Spotify, Google, and Apple may share information about you with us if you connect your accounts. Social media platforms may also give us information about you.
We combine information. We may combine information that we get from another party with information we already have. We may also aggregate your information with other users’ information to understand preferences and trends over time.

HOW WE Use The Information We Collect About YOU

We use each of the categories of personal information described above as permitted by law and for the purposes listed below:

To provide you with Services. We collect and use information to present content through the Services, including personalizing the Services. For example, we may recognize you when you return to a Service or store your preferences. We also use information to maintain the Services and keep them functional. This includes administering our systems, debugging, and troubleshooting.
To communicate with you. We use your contact information to communicate with you about our Services and offerings. We also use your information to respond to or facilitate your requests, questions, and feedback. We may communicate with you about the Services, your account, our relationship, this Policy, or our Terms.
To evaluate and improve our Services. We use your information to analyze how our Services are used and whether users are interacting with or interested in certain content, features, areas. We also use information for statistical, demographic, and marketing analyses. This includes analyzing usage patterns, and providing insights to you and to our customers. We measure and monitor user traffic to evaluate how the Services perform. We use information this way to understand how users interact with our Services, to make our Services better, to make updates, and to customize your experience with us.
For marketing. We use your contact information to provide you with communications about new content, features, improvements, and updates. Learn more about your choices for these communications in Section 5, “Your Choices”, below.
For targeted advertising, cross-context behavioral advertising, and interest-based ads. We and our third-party advertising partners display targeted advertising, cross-context behavioral advertising, and interest-based advertising using device, network, and other activity information and inferences from cookies and tracking tools gathered over time and across websites, apps, and platforms. Targeted advertising includes ads we and our partners think are relevant based on your browsing habits, purchases, location, or online activities. The ads can be about our Services or other companies’ products and services. These ads can be served on websites, on social media, in apps, and in emails. We and our third-party partners gather this information about you from the cookies, pixels, tags, web beacons, and other tracking tools described in this Policy. Our third-party partners might link your name or email address to other information they collect. Learn more about these third parties in Section 4(e), below. Learn more about your choices for this kind of advertising in Section 5, “Your Choices”, below.
For verification. We use personal information to verify your identity if you make requests under this Policy. The verification steps and the pieces of personal information that we request or use may vary depending on the sensitivity and nature of your request.
For security purposes. We use information to detect, investigate, and prevent activities that may violate our policies or Terms, or that may be harmful or illegal.
To meet our legal obligations and enforce our rights. For example, we use information to enforce contract rights, including for billing and collection.
We also use information as otherwise permitted by law; for other purposes we describe at the time we collect your information; or for other purposes with your consent. We may use de-identified or aggregated data for any purpose, unless prohibited by law.

How We Share YOUR Information

We may share each of the categories of personal information described above with the following other entities:

Within the Investable corporate family, including with our subsidiaries and affiliates.
With our vendors and service providers, including companies that help us send emails and notifications, manage content, host our Services, provide security or customer service, and assist with IT support. We share information with these entities to deliver requested information, to provide our Services to you, and to fulfill our contractual obligations.
With artists, investors, customers, and other business partners to whom we provide Services. We share information with customers and partners of ours where you are using our Services to interact with these entities. We share information with social media platforms and other platforms, such as Spotify, Apple, and Google, if you link your accounts with those services to our Services.
With advertising partners for their marketing purposes. We share information with third-party advertising partners though tracking tools on our websites. We may also share email addresses or other contact information with third-party partners so they can serve our advertising on their platform. These third-party partners include social media platforms, analytics companies, data brokers, and third-party advertisers. Personal information received by these companies may also be subject to their privacy policies. These third parties may also share your information with others. These third parties may use the information for their own marketing purposes or the marketing purposes of others. This may include the delivery of targeted advertising and cross-context behavioral advertising. Learn more about your choices for this kind of advertising in Section 5, “Your Choices”, below.
To protect Investable or other persons, or to meet our legal obligations, including sharing with government agencies, investigatory bodies, and with law enforcement or authorities in response to requests or to cooperate with investigations. We will share information to respond to a court order or legal process, including to a subpoena, and in connection with security, fraud, or safety matters, to investigate illegal activities, to enforce contractual rights, or to defend or pursue legal claims.
To any successor to all or part of our business, including if Investable sells, transfers, merges, consolidates, reorganizes all or any part of its business or assets, or if Investable merges with, acquires, or forms a joint venture with any other business. Information may be among the assets transferred to a prospective buyer, new owner, or other third party involved.
We may also share information for other reasons we may describe to you, with your consent, or as otherwise permitted or required by law. We may share de-identified or aggregated data for any purpose, unless prohibited by law.

YOUR CHOICES

You can opt out of receiving our marketing emails. To stop receiving our marketing emails, use the “unsubscribe” link found in each email you get from us. Even if you opt out of marketing emails, we will still send you transactional messages. These include responses to your requests and questions.

You can correct, access, or delete your information. You can correct or access personal information you provide within our Services by logging into your account and accessing your account settings. You can delete your account within our Services by emailing us at privacy@investable.io. You can also email privacy@investable.io if you have questions or would like to make a request.

California “Shine the Light”. If you live in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make such a request, please email us at privacy@investable.io. Please indicate in your email subject line that you are a California resident making a “Shine the Light” inquiry.

You can control certain cookies and tracking tools. Your browser or device may give you the ability to control cookies or other tracking tools. How you do so depends on the browser. The following links offer instructions for certain browsers: Chrome; Firefox; Internet Explorer / Edge; Opera; Safari. To control flash cookies, you can go here, because flash cookies cannot be controlled through your browser settings. The Digital Advertising Alliance offers tools to opt out of certain interest-based advertising by visiting https://optout.aboutads.info/ and https://optout.privacyrights.info. To opt out of tracking of analytics by Google, go to https://tools.google.com/dlpage/gaoptout. If you block or reject cookies and tracking tools, certain features on our Services may not work, and not all of the tracking describe in this Policy will stop.

Our Do Not Track policy: Some browsers have “do not track” features that allow you to tell a website not to track you. We will respond to opt-out preference signals to the extent required by law for your browser or device, but we cannot link this information to your account and we do not respond to “do not track” signals. Certain options you select are browser and device specific, and are deleted whenever you clear your browser’s cache.

Security

We use standard security measures, but the Internet is not 100% secure. We cannot promise that your use of our Services will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

RETENTION PERIOD

We will retain information for as long as it is reasonably needed or permitted in light of the purposes for which we collected it. We also retain information as required by law. The criteria we use to determine our retention policies include the length of our relationship with you, your requests, your continued use of our Services, ongoing obligations such as contracts and services, and our legal obligations.

CHILDREN

Our Services are meant for adults. We do not knowingly collect, sell, share, or disclose personal information from children under 13. If you are a parent or guardian and think your child has given us personal information, you can email us at privacy@investable.io. You can also write to us at the address listed at the end of this Policy. Please mark your inquiries “COPPA Information Request.”

Data Transfer

Information we maintain is stored in the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. Our Services are subject to US laws, which may not afford the same level of protection as laws in your country.

LINKS TO THIRD PARTY SITES

We may link to third-party sites or applications, or have third party services on our Services that we don’t control. If you click on a third-party link or enable a third-party integration to our Services, you may be taken to a platform we don’t control. Read other companies’ privacy policies carefully. We are not responsible for these third parties.

Changes to this POLICY

From time to time, we may change our privacy practices. We will notify you by email of any material changes to this Policy as required by law. We will also post an updated version on our Services. Please check our Services periodically for updates.

Contacting us

For any questions or concerns you have about this Policy, please email us at privacy@investable.io.

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